FAQs – Blue and White Merchandise


Frequently Asked Questions

All items are available unless stated otherwise.
Yup! Our suppliers from Korea are registered to Hanteo and Gaon charts.
Cancellation and changing of orders are free to do so if the payment hasn't been made.
No, sorry but we'd love to meet all our customers in our physical store.
  • Step 1: Enter your active e-mail address.
  • Step 2: Browse shop catalogue to see prices.
  • Step 3: Add to Cart.
  • Step 4: Checkout.
  • Step 5: Select Payment Method.
  • Step 6: Settle payment thru your chosen method.
  • Step 7: Kindly wait for your order confirmation and see details via your Email.
  • Step 8: Check your order status and patiently wait for your KPop item/s to arrive.

NOTE: We ask you to kindly check your email regularly!

Order Lookup. In your confirmation email, you may find your order number to track your item/s.
We always value our customers by providing them with quality products that ensures 11/10 rate of product satisfacton. As much as we'd love to entertain you with this issue, our team decided not to allow any kind of "Returns & Exchanges" transactions.
Shipping of order still depends on the day of your purchased and your locaton.
Bank transfer thru our BDO Account. Paypal for easy and secured online transaction. For Cash-on-Delivery, we use Checkmeout.ph for a convenient online shopping.
We do not schedule per batch. As long as the item has been paid, the shipment is on its way.
We'd love to have you around! Visit us at Nepo Mall Entrance - Side Gate near Historic Camalig Restaurant in Angeles City!
Prices are only available to BlueandWhite Merchandise subscribers. You may only be able to see the actual prices of the items once you're logged in/signed up.